Terms of use

E-commerce Terms of Use.

Use of content.

This website is created by Ottoni Fabbrica. The access and use of this site is subject to the following conditions (“Conditions”). Ottoni Fabbrica reserves the right to modify these conditions periodically. The changes will take effect from the date they are published on the website.

By using this website, users accept these Conditions. Users must read carefully and accept these Conditions. Should they not wish to accept them, they should not use this website.
Hereinafter, “site” refers to the pages of this website (considered individually and collectively in terms of their look and content), registered at www.ottonifabbrica.eu, the template and graphical content, html code, settings and structure, organization, choice of content, coordination, technology and programmes, processes and website functionality methods and, in general, all the elements it comprises.

Company name and registered office:

Metalgo S.r.l. – Via XX Settembre, 109/A 28883 – Gravellona Toce (VB) – ITALY | Tel. 0039 0323848884 – info@ottonifabbrica.eu

Prices, VAT and Invoices.

All prices are expressed in Euro.
Published prices include VAT and represent the total price applicable in Italy; delivery fees (when applicable), are not included in the prices..

A receipt will be issued for each shipment as proof of purchase and to allow the buyer to cancel the purchase.
Taxable customers must enter their VAT No. in the “enter tax code or VAT” field when placing an order.

The prices published on the website are up to date and correct to the best of Ottoni Fabbrica’s knowledge. However, should a price error be noticed after a customer has placed an order, Ottoni Fabbrica reserves the right to cancel the order, or duly inform the customer of the correct price and request immediate payment. Should the customer not make the payment, the order will be cancelled automatically, without any further obligations for either party.

Fiscal Documentation.

For each purchase Ottoni Fabbrica issues a fiscal document (receipt). The receipt will be sent with the product. Please inform us of any errors in the invoice, or if we need to issue a new invoice, by sending an email to info@ottonifabbrica.it, or calling 0039 0323848884

Shipment Methods.

National shipments are made via a standard service carrier.
Deliveries are made within 24/48 hours from receiving the payment (as long as the product is available). Deliveries are available from Monday to Friday, except on holidays. Once the product has been shipped, the buyer will receive a confirmation email with a link to check the delivery status on the carrier’s website.
Any storage charges will be met by the buyer.
Ottoni Fabbrica will cover storage charges only if it is responsible for communicating the wrong shipment details to the carrier.

 

Customer Services and Assistance.

Ottoni Fabbrica aims to provide total customer satisfaction.
You may contact the company using the following details:

  • sending an email to info@ottonifabbrica.eu
  • calling (always active during specified times): 0039 0323848884
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