Faq

FAQ – Some useful answers.

How do I place an order online?

Once you have found the product you are interested in, select the quantity and add the item to the basket by clicking on “add to basket”. You can then continue shopping or complete your order by clicking on “check out”. All you have to do is follow the simple step-by-step instructions on the screen. Alternatively, you may place your order by sending an email to info@ottonifabbrica.eu

How do I pay?

You may choose between PayPal and debit/credit card payments. For more information, please refer to our sales conditions by clicking on the relevant button on the homepage.

How much are the delivery costs? When will my order be delivered?

For more information, please refer to our sales conditions by clicking on the relevant button on the homepage.

How do I return an item?

To return an item, please contact Ottoni Fabbrica Customer Services and you will be provided with all the information on how to proceed.

Why choose Ottoni Fabbrica?

Ottoni Fabbrica is committed to creating safe products made exclusively in Europe.

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